• your team has little trust, is siloed and you want to improve connection and collaboration,
• they’re struggling with change,
• team morale is low,
• there’s conflict, gossiping in small groups, or perhaps worse, avoidance of conflict,
• they’re not aligned behind your vision, or
• you need better results from them?

As business happens through relationships, relationships matter to organisational performance. I will use my team coaching skills – from the advanced and specialised Organisation and Relationship Systems Coaching (ORSC) – to help connect and empower your team so you can all grow together.

Generally, at work we tend to be blindly focused on the tasks with often little thought or investment in the relationships at the very centre of the smooth running of these tasks. It’s increasingly transactional, formulaic and just go, go, go. Our natural default.

But, there is a better way. Picture a wall of bricks. These bricks, stacked one on top of each other, represent the tasks (what we are doing together), and the cement between the bricks represents the relationships (how we are being together). If we only focus on the bricks (our tasks) without adding the cement (our relationships) the wall is vulnerable and could topple in the slightest breeze. The wall needs the cement.

Likewise, when working on tasks in team/s we need to be conscious of our relationships, and be clear on our contribution in creating healthy working relationships. This helps optimise humans which are the biggest asset (and greatest risk) to organisations.

Team coaching provides your team with have an opportunity to focus on your relationship, on how you want to be together, in service of meeting your team’s objectives.

Team coaching will move beyond the individual to unlock the team’s collective potential… where together we’ll build psychological safety and deepen trust. There will be increased collective self-awareness and curiosity, more empathy, openness and positivity; and diversity of thought, attitude and perspective will be welcomed. You will become a team that respectfully challenges each other, where you step out of your comfort zone and into more courageous behaviours, where you all discover how to skilfully handle conflict.

Your team… connected, empowered and growing together… and because of those qualities getting better results!

Team coaching can be challenging work: being vulnerable and putting yourself out there in front of your team members can be tough. But, I’ll bring my full self… my boldness, so I’ll call things out. I’ll be vulnerable myself to invite vulnerability in your team. I’ll be empathetic and compassionate when you need more heart. I’ll be enthusiastic and passionate to help your over your edges, and use my purposeful humour to help your team navigate these conversations together. We’ll do this together.

A lot of what I’ve spoken about is relational, but let’s not forget this all helps enhance how teams perform tasks. Let’s be clear – having experienced team coaching, your team will perform better. No doubt.

The bottom line is that team coaching serves crucial business and organisational needs:

• Increased trust in the workplace
• Increases accountability
• Better employee retention
• Higher productivity levels
• Greater employee satisfaction
• Improved creativity and innovation
• Sustained relationships
• Employee engagement

Team coaching follows my 4-step Discovery, Design, Delivery and Deploy process.

Discovery starts with a 60-minute Chemistry Call (on Zoom) where we’ll meet up, discuss your team challenges and crucially, see how we fit together.

Then typically, but not always, we’ll use the Leadership Circle Profile’s Collective Leadership Assessment which delivers a powerful snapshot of collective leadership effectiveness for teams, where employees compare current collective leadership effectiveness to the desired collective effectiveness. It identifies the gap between current collective effectiveness and desired collective effectiveness instantly reveals development opportunities, which accelerates the team coaching.

We will also do 1-2-1 Discovery Interviews (also on Zoom) with each team member to get a richer sense of what’s happening on the team now.

Working very closely with you, I’ll Design a bespoke programme delivering relevant team and relational models plus team coaching conversations for us to explore and unlock your team’s potential. At the Design Call we’ll discuss and align behind the direction, content and approach which could for example be 6 x 3-hour sessions for 6 months or 2 x full-days over 1 month. It might be in-person, virtual or both. We’ll do what’s right to reach your outcomes.

In Delivery, our real work starts! There’ll be conversations that feel structured, some challenging and difficult, and some might be disruptive. There will probably be some hard truths exposed and you’ll have aha moments too.

We will shake things up.

And throughout you’ll get my 100% commitment to your team and you achieving your goals.

Then Deploy, where you get to apply your learnings from the sessions into real life, practice new mindsets and behaviours to make the shifts your team is looking for. This is about – with your increased awareness – each individual taking responsibility for how they show up when they come together. The outcome of these actions creates new learnings (Discovery) which you will bring to the next team coaching sessions for even more opportunities for growth in your team!

At appropriate moments we will meet up for Debrief Calls you to debrief on your thoughts on the impact of the team coaching session/s and progress of your team and the areas of focus in the next team coaching session.

 In summary:

• 1 x 60-minute Chemistry Call to brief me on your team challenges
• Leadership Circle Profile’s Collective Leadership Assessment
• 1 x 60-minute 1-2-1 Discovery Interview with each person in the team
• 1 x Design Call for us to align
• Bespoke team coaching sessions we’ll align on
• Debrief call/s
• Additional support: useful tools, models or exercises as a follow up to our team coaching sessions

Contact me to request more information or set up that Chemistry Call. I’d love to understand exactly what you want so we can ensure this will work for you.

I’ve been trusted as a leadership coach, team coach or facilitator, either directly or through partnerships or associations by people at: AB InBev, Axxon Media, Bedales School, Blu449, Capita, Cisco, DAN, Fibre , Fircroft Primary School, Havas, Intercom, Iris, J&J, IKEA, Landmark, Linamar, LinkedIn, Mars Petcare, Matillion, McCann, Nokia, PA Consulting Puma, Rothesay Life, Salesforce, Save the Children, SAP, St George’s University, The Trade Desk, Vilniaus, Volvo, Westminster Drug Project.

* Other clients request confidentiality and are absent from this list.

“I was very impressed with how at ease Duncan and Julie made the team, and the visual and interactive methods they used to enable us to extract the thoughts we needed to define our direction were incredibly insightful. Our sessions were tailored based on how the team responded and then developed between each one. By the end of the process the team could feel a remarkable difference in how we felt individually and collectively. It has left us with great tools and motivation to continually improve.” (Peter Yates, Director of Account Management, Axonn)

“For me, the most useful thing was the structure, time and space he gave us to learn more about each other and, thus, better understand where each of us is coming from in our work separately and together. I really enjoyed the sessions and would recommend them to leaders who want to improve their team and who are committed to this approach of doing so.” (Head, Leading Independent Senior School)

“Team coaching has also helped to establish the boundaries and empathy for a productive relationship between the SLT and SMT. The skills that have been transferred during our 5 years relationship with Fibre continue to resonate and contribute to our business success.” (Managing Director, Generation Media)

“I would recommend Duncan and Julie to support your Senior Leadership Team in having challenging conversations with difficult and/or established staff. It gave us the tools to engage staff in learning conversations about performance, students and teaching.” (Pam Mason, Headteacher, Marshalls Park School)

“The experience our team had with Duncan and Julie was one that naturally developed over the sessions, much like a friendship. I think at first people were shy opening up a part of themselves that rarely gets seen in the workplace, whilst others were much more comfortable with the process. What is great is that Duncan and Julie have a dynamic that allows you to feel comfortable and brave without needing to take yourself too seriously, which helps open up communication. Although we still have some more work to do as a team, I am grateful for the techniques we learned and the shared space we had to “play” with each other. The main thing I have taken away from the sessions is the level of comfort that I now have interacting with my team, as I feel that I know them a lot better.” (Adrienne Burns, Director of Client Strategy and Implementation, Axonn)